Amara Team : General Manager

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A native Arizonan, Michael is a graduate of the Hotel and Restaurant Management program at Northern Arizona University in Flagstaff. His love of his native state brought him back home to Arizona.

What Guests Are Saying...
"Every phase of the stay was perfect, from check-in to check-out. The bellman was prompt and wore a smile the entire time he was helping move our things. After an evening swim and we went down to the fire pit for a glass of cabernet where we met and chatted with guests who were equally impressed with the resort and the service. We had to get back to phoenix the next morning. On the way my niece spilled the complimentary bottled water she was given all over her and her car seat. Without a moment's hesitation, the bellman offered a room for her to change and brought us a towel for her to sit on and another bottle of water. Also, in my haste to pack, I left a favorite shirt in my room. When I discovered this days later, I called housekeeping. I was assured that they would do their best to find it for me. I totally forgot to follow up with a call to see if it was found, and to let them know how to reach me. On Tuesday a package arrived at my home from Amara with my shirt wrapped inside, cleaned and pressed. I have spent 10 years of my life in hotel operations with Marriott. We all aspired to have hotels staffed with people who clearly were proud of their brand, their hotel, their co-workers and who would do anything to treat a guest as if they were gold. I compliment you and your management team for what you have clearly achieved with your staff. We will surely be back to visit, and I look forward to recommending you to all our family, friends and colleagues."
Paul and Nancy Rowson
Washington, D.C.

Michael Rock - General Manager

Michael Rock serves as General Manager of the magnificent Amara Resort and Spa in scenic Sedona, Arizona. Michael is in charge of all aspects of resort management and day-to-day operations. Most importantly, he ensures customer satisfaction and strives to exceed the expectations of all Amara guests. Michael brings a strong background in hotel management to the Amara team, having held management positions at renowned hotels and resorts throughout Arizona and California.

Prior to coming on board at Amara, Michael worked as the Director of Guest Services at the Enchantment Resort in Sedona, where he was responsible for front desk operations, housekeeping, activities planning and concierge services.

Before working in Arizona, Michael was the Director of Room Operations at the Santa Clara Marriott in Santa Clara, California. He spent six years working for the Marriott, as a Banquet Manager, Maitre'd, Housekeeping Manager, Director of Guest Services, and Director of Room Operations. Michael was involved with the new Marriott Bedding Program, involved with several renovations, and was awarded Manager of the Quarter twice. He also helped raise associate satisfaction in the workplace at the Marriott by 23 percent, and was named Leader of the Year in 2005.

Michael was also manager of the Lodge at Pebble Beach, an exclusive resort in the Bay area of Northern California. He has also worked for Disney World, the Arizona Biltmore Hotel, and the Phoenician Resort.

A native Arizonan, Michael is a graduate of the Hotel and Restaurant Management program at Northern Arizona University in Flagstaff. His love of his native state brought him back home to Arizona. When he is not working for Amara Resort and Spa, he can be found hiking and enjoying the beauty of Northern Arizona with his family.

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		Amara Resort and Spa • 310 N. Highway 89A • Sedona, Arizona 86336 Reservations 866.455.6610 (toll-free) • Phone 928.282.4828 • Fax 928.282.4825